Streamline Training Across Your Enterprise with OTI’s Scalable Solutions
From selling glasses and contact lenses to delivering quality patient care, ensuring consistent training across locations, compliance, and sales performance is crucial. OTI offers tailored training solutions for enterprise-level eyecare groups, ensuring uniform performance across your locations.
Solve the 3 Biggest Challenges in Enterprise Eyecare Organizations
Inconsistent Training Across Locations
Ensure that every team member, across all your locations, receives consistent and high-quality training on essential skills like patient care, optical sales, and customer service. Our centralized platform streamlines the process and allows for scalable training that ensures alignment across your entire network.
Staff Turnover and Recruitment Challenges
Reduce the time burden of onboarding new staff with our structured onboarding course and improve recruitment with hiring assessments and training benefits. Proper evaluations and learning plans ensures new hires are ready to contribute effectively early on reducing training time and turnover.
Meeting Retail Sales Targets
Drive higher revenue by equipping your staff with the knowledge and skills to confidently recommend higher-end products and upsell lenses and frames. Our training not only enhances your team’s technical skills in optical but also their sales skills and product knowledge, which improves patient satisfaction and supports your business’s retail performance.
Keep Up with Compliance and Simplify Reporting
OTI makes it easy for your organization to stay compliant. Our CE courses are ABO & NCLE, AOA, COPE and state board-approved, they also come with automated reporting and CE tracking to ensure your team meets regulatory requirements. With a single solution for compliance and reporting, you can focus on growing your practice while we handle the details.
Custom Training Solutions for Eyecare Enterprises Across Multiple Locations
OTI offers a variety of training programs for enterprise eyecare organizations, ensuring consistency across your practices while addressing the specific needs of both patient care and retail operations. Our comprehensive solutions are designed to scale and meet the demands of multi-location practices focused on selling glasses, contact lenses, and providing high-quality patient care.
Pre-Hire and Skills Assessments
Streamline your hiring process by accurately assessing candidates' optical knowledge and skills before hiring. This helps you make informed decisions, reduce turnover, and save time and costs associated with poor hiring.
Onboarding: Training for Eye Care Professionals
This course equips new hires with the foundational knowledge they need to succeed in various roles such as front desk staff, opticians, and technicians. It covers everything from patient communication and compliance to pretesting and workflow management, ensuring your new team members are ready to contribute from day one.
Optician Development Program (ODP)
The ODP is a comprehensive, self-paced training program designed to prepare your team for ABO & NCLE certification. It covers optical theory, lens design, frame adjustments, and patient care, ensuring your team is highly skilled and able to deliver exceptional service across all locations.
Optician Simulator
This interactive tool allows opticians to practice in a risk free environment using optical instruments such as the lensometer, slit lamp, and pupillometer. It reduces in-person training time and provides your team with hands-on experience, ensuring they are ready to provide excellent patient care before working directly with patients.
Continuing Education (CE)
OTI offers a wide range of ABO, NCLE, COPE, AOA and State approved courses ensuring your team stays current with the latest industry standards. From contact lens handling to ocular diseases and patient triage, our courses provide the ongoing education needed to meet compliance requirements.
What Organizations Using OTI Are Saying About Training
We’re proud to see industry leaders investing in their opticians and supporting their development. As highlighted by Walmart, the importance of training and career development for opticians continues to grow. Here’s what Walmart had to say about the impact of our Optician Development Program:
"We’re [Walmart] making it easier for our vision center teams to grow their careers with the launch of the Optician Development Program. This will help our vision associates access higher-paying roles and more career opportunities by obtaining nationally recognized certification and licensure from the American Board of Opticianry and National Contact Lens Examiners (ABO-NCLE) as they continue to help patients see better to live better.
We want our customers across the country to have the same experience. What’s great about the Optician Development Program is it is our new baseline for optical training to ensure that we are able to provide consistent quality patient care independent of the state requirements."
Partner with OTI to Streamline Training Across Your Locations
OTI’s scalable training solutions provide your team with the expertise they need to drive efficiency, patient satisfaction, and sales across your network of locations. Start building a stronger, more skilled team today that aligns with your business goals.