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Whitepapers

Read the latest research and insight from the OTI team.

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Whitepapers
How Optical Staff Training Boosts Eyecare Revenue and Retention

In a busy, multi-doctor optometry practice, consistency is everything—especially when it comes to patient experience and staff performance. Yet many practices still rely on informal or outdated approaches to training. No matter if it’s onboarding new hires, reducing optical remakes, or addressing staff turnover, how you train your team directly impacts both care quality and &hellip; <a href="https://opticaltraining.com/blog/how-optical-staff-training-boosts-eyecare-revenue-retention/">Continued</a>

Jenny Jacoby
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Whitepapers
Why Structured Optical Onboarding is the Growth Engine Your Practice Needs

When onboarding is treated as a strategic lever and not just a formality, practices see real measurable improvements. In fact, structured onboarding programs have been shown to: Cut ramp-up time for new hires by up to 50% Slash preventable optical errors, like remakes, by 40% Reduce early-stage staff turnover by up to 20% That’s not &hellip; <a href="https://opticaltraining.com/blog/why-structured-optical-onboarding-is-the-growth-engine-your-practice-needs/">Continued</a>

Jenny Jacoby