Onboarding & Training Program for Optical Professionals
From understanding the optical industry and patient care to technical know-how and workflow best practices, this program ensures your team finishes with the same foundational skillset, closing knowledge gaps and boosting overall performance.
START ANYTIME
Open Enrollment
DELIVERY
Online asynchronous self-paced program
RECOMMENDED COMPLETION
4–6 weeks
Give every team member the same strong start.
The Onboarding & Training Program by Optical Training Institute
(OTI) is a comprehensive, self-paced course designed to support optical practices in training new staff,
cross-training team members, and streamlining onboarding.
Whether you’re bringing on a front
desk coordinator, a technician, or a new optician, this course equips them with essential optical
knowledge and practical skills to hit the ground running.
What’s Included in the Program
Interactive E-Learning Modules
Engaging lessons with visuals and illustrations
Real-World Case Studies
Practical, scenario-based learning
Gamified Activities
Quizzes and interactive exercises for long-term retention .
Hands-On Practice
Guided activities to apply learning in the workplace
Program Curriculum
Module 1: Welcome to the Optical Industry
- History of opticianry
- Key team roles and daily operations
- Tools, terminology, and workplace orientation
Module 2: Understanding Vision & Eye Health
- Eye anatomy and physiology
- Refractive errors and corrective solutions
- Overview of common eye conditions
Module 3: Essential Optical Knowledge & Skills
- Frame selection and lens fitting
- Prescription interpretation and measurements
- Intro to contact lenses and patient education
Module 4: Patient Care & Customer Interaction
- 5-star service skills
- HIPAA, ANSI standards, and ethics
- Problem-solving and communication
Module 5: Role-Specific Training & Business Operations
- Optician, front desk, and technician paths
- Workflow optimization and sales strategies
- Professional development
Why Practices Love This Program
- ✔ Standardized, repeatable training across all roles
- ✔ Faster onboarding with less time off the floor
- ✔ Saves time for senior staff who no longer have to train team members from scratch
- ✔ Improves communication and patient handoffs between team members
- ✔ Drives retention by investing in team development from day one
Ready to Launch Better Onboarding?
-
Simple setup. Short timeline. Lasting impact.
Make onboarding easier, faster, and more effective, so every team member starts strong and delivers from day one. -
Online and Self-Paced Format.
Get started immediately, new hires can begin training on day one or whenever works best for your practice. -
Time Commitment.
Recommended completion is 4–6 weeks based on staff spending approximately 1–2 hours per week training.
Pricing Options
Individual Access
$249 $199
- Great for hiring a few new team members or supplementing cross-training for existing staff.
Custom Pricing
Let’s Talk
- Custom pricing available for practices looking to enroll more than 10+ users.