How Optical Staff Training Boosts Eyecare Revenue and Retention
by Jenny Jacoby on April 28, 2025
In a busy, multi-doctor optometry practice, consistency is everything—especially when it comes to patient experience and staff performance. Yet many practices still rely on informal or outdated approaches to training.
No matter if it’s onboarding new hires, reducing optical remakes, or addressing staff turnover, how you train your team directly impacts both care quality and profitability. The good news? Forward-thinking optometrists, practice owners, and managers are turning to structured optical training to drive real results.
In today’s eyecare landscape, optical services can represent 60% or more of total revenue for a practice. That makes effective staff development not just a best practice but a business imperative.
So, what exactly are high-performing practices doing differently?
Inside our whitepaper, “Training That Transforms: Unlocking Performance in Optical Practices,” we explore:
– Why some teams are boosting capture rates and revenue
– How optometry staff development reduces time strain on senior staff and streamlines onboarding
– The link between training and a dramatic drop in costly remakes
– How simulation-based learning helps opticians resolve patient issues more efficiently
– Why certified optical staff see up to 46% more hourly sales, equating to over $3,000 per month per optician
One multi-site eyecare practice cut onboarding time in half. Another reduced monthly remakes by 40%. And nearly all reported higher patient satisfaction and staff morale.
Ready to see how structured optical staff training can fuel consistent growth in your practice?
