Optical Training Institute Launches New Onboarding Course to Strengthen Eye Care Team Training

ATLANTA, GEORGIA, April 22, 2025 – Optical Training Institute (OTI) is excited to announce the launch of its new Onboarding Course, designed to provide structured, accessible training for new hires and cross-trained team members in eye care practices. This course supports practice owners and managers by offering a high-quality, ready-to-go onboarding experience that builds knowledge, confidence, and technical skills across their teams.

About the Onboarding: Training for Eye Care Professionals

Onboarding: Training for Eye Care Professionals is a flexible, self-paced online program that helps new staff members build foundational knowledge in the optical industry. Created for use in practices of all sizes, this course standardizes training for multiple optical roles and support staff, reducing ramp-up time while promoting long-term retention and job success.

This course is ideal for:

• New hires with little to no optical experience
• Existing team members transitioning into new roles
• Practices seeking a consistent and time-saving onboarding solution

The course also includes interactive activities, guided practice suggestions, gamified quizzes, and real-world case examples to reinforce learning, build engagement, and support knowledge retention from day one. To make implementation even easier, practices receive a built-in onboarding checklist to help track progress, provide structure, and ensure a smooth training experience for every new team member.

Inside the Onboarding Course

The Onboarding course includes five structured modules:

• Welcome to the Optical Industry – Industry overview, team roles, and workplace orientation
• Understanding Vision & Eye Health – Basic eye anatomy, refractive errors, and common conditions
• Essential Optical Knowledge & Skills – Introduction to frames, lenses, prescriptions, and contact lenses
• Patient Care & Customer Interaction – 5-star service, professional communication, and best practices
• Role-Specific & Business Operations – Key insights for front desk, technicians, and optical sales roles

Why Practices Need Structured Onboarding

In many practices, onboarding is inconsistent, informal, or time-consuming for leadership. OTI’s new course solves this problem by offering an all-in-one training solution that ensures every new team member receives a strong, consistent start.

“A strong and consistent onboarding process not only boosts job satisfaction, productivity, and employee retention, but also enhances patient satisfaction. While training can be time-consuming, this course streamlines the process by providing a fast and effective way to elevate staff performance to the highest level. Designed for both new and seasoned associates, this comprehensive training program is a valuable resource for ODs and practice managers alike.”

– John Hatt, Optical Training Institute

A Smart Investment in Team Success

Structured onboarding not only increases confidence and knowledge but also improves efficiency, enhances the patient experience, and helps practices retain talent in a competitive labor market. By giving staff a clear path to grow into their roles, practices can build a stronger, higher performing team from day one.

Enrollment Information

The Onboarding course is now available for purchase. Practices can enroll staff members by purchasing for an individual team member or explore custom training packages that include additional OTI offerings.

To learn more or enroll in the course, visit opticaltraining.com/onboarding

About Optical Training Institute

Optical Training Institute is a recognized leader in optical education, with over 30 years of experience providing high-quality courses to more than 30,000 professionals across the United States. Committed to lifelong learning and career advancement, OTI provides a complete training solution that addresses every stage of professional development, including hiring, onboarding, career training, exam preparation, and continuing education programs for opticians and eye care teams. OTI is a trusted training partner to leading optical employers.

Media Contact

Optical Training Institute
(949) 551-5455
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opticaltraining.com