Little Things, Big Profits: Add-ons and Accessories

Author: Debra Bennett, ABOC, NCLE‐AC

Debra Bennett has no relevant financial relationships to disclose. The content and format of this course is presented without commercial bias and does not claim superiority of any commercial product or service.

Course Description

While frames and lenses are the major source of income for the average dispensary, a nice profit can be realized by providing small items that benefit the patient. This makes such purchases convenient for the patient, allows further dialogue between the optician and patient, and often attracts new customers into the dispensary.

Course Objectives

• Summarize the rationale for providing add-ons and accessories
• Identify the different items that can be offered to patients
• Select display and presentation ideas for in the office

Course Assessment

There is a 40-question test at the end of the course. A successful passing score of 80% is required on all ABO-NCLE continuing education courses in order to earn the designated number of credits. You will know your grade instantly after completing the course.