Final Inspection and Delivery

Debra Bennett

Debra Bennett has no relevant financial relationships to disclose. The content and format of this course is presented without commercial bias and does not claim superiority of any commercial product or service.

Course Description

This course will cover dispensing skills, techniques and choices needed to make the final delivery to your patient a great one, the one that your patient was expecting, from the moment they decided it’s time to be fitted with new glasses. A good final inspection and successful delivery of your optical product always begins and ends with your patient. Assisting your patient to make wise choices need not be a long process. All of your patients will benefit if you involve them in making choices based upon your professional recommendations.

Course Objectives

• Demonstrate the ability to educate the patient on their new eyewear
• Practice making the final delivery of the eyewear an exceptional experience for the patient
• Identify each step in the process of checking in eyeglasses to dispensing them to the patient

Course Assessment

There is a 40-question test at the end of the course. A successful passing score of 80% is required on all ABO-NLCE continuing education courses in order to earn the designated number of credits. You will know your grade instantly after completing the course.