0 of 40 Questions completed
Questions:
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 40 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
What is the beginning of a good flow space?
What may be helpful for a large percentage of senior citizen patients?
What could be discouraging to a team member?
Which of these will create a better environment for the patient and team?
What might filter everything that happens with a patient?
What can help when a delay in the schedule arises?
What is true about an upset patient?
How can you assist a fellow team member who is feeling off pace?
What will probably be on a dispensary website?
Why is it good to ask for a call back number before putting a patient on telephone hold?
Where is a patient portal found?
Which of these is considered appropriate?
What works well to guard HIPPA information?
Which of these will help a patient to the next area?
What is true about state mandated breaks?
Which of these can help to optimize patient flow?
Which of these methods might be part of a service evaluation?
After re-assessment of waiting times, when should patients be added?
What duty might need to be performed after the last patient is gone?
What can elevate a practice in all ways?
Which special team member stays with a patient from beginning to end?
What is true about training?
What procedure will help avoid the circumstance of a patient waiting for the only team member who can perform a specific task?
Which area of the office will all patients most likely access?
If the office does not use a concierge, who will probably escort the patient to the exam room?
When is triage used?
Which condition would be considered an emergency?
Which condition is an urgency?
What will happen if the doctor discovers a new optical problem with a patient?
Which of these is a method to ensure patient privacy?
What is true about an initial handshake?
Which action will prepare a room for the next patient?
What is a good action with a disruptive patient?
When a patient’s glasses are ready, what action should be taken?
What does the S in SOAP stand for?
What is the correct action if a team member might have a contagious illness?
What might help to ensure the timely return of a patient?
What type of meeting is used to make team members aware of legal information?
What is the team goal according to this course?
What is true about patients?